bypass navigation and go to page main content

Support and information for Institutions

Support for Zetoc, including the Helpdesk and training materials, is provided by Mimas at the University of Manchester.

Contact Helpdesk

For information or advice on using the Zetoc service contact the Zetoc Helpdesk.

Helpdesk Hours: 09.00–17.00 weekdays (excluding bank holidays and the Christmas break)

Email: zetoc@mimas.ac.uk

Telephone: 0161 275 6109 (ask for Zetoc Support)

Fax: +44 (0)161 275 0637

Postal Address:
Zetoc Helpdesk
Mimas
The University of Manchester
Mezzanine Floor
Devonshire House
Oxford Road
Manchester M13 9PL

Feedback: If you would like to send us your comments or suggestions regarding the service, you can use a feedback form. You can also use this form to ask questions and report a problem.

Mailing List: There is a mailing list that all news and information/updates regarding the service is posted to - Mimas-Zetoc@jiscmail.ac.uk

Back to top ^

Leaflets

There are Zetoc leaflets available. You can request them by emailing the Zetoc helpdesk. (You can order up to 100 copies of the leaflet). They can also be downloaded:

Zetoc leaflet for Higher and Further education (ref: ZET.001, updated July 2010)

Zetoc leaflet for NHS (ref: ZET.002, updated July 2010)

Training Materials

We provide a range of training materials for use in local training sessions. All Materials are available online, as Word documents or PDF documents (for printing):

Zetoc Quick Reference Guide (September 2009):

Zetoc Alert Quick Reference Guide (September 2009):

Zetoc Workbook (September 2009):

Zetoc NHS Workbook (September 2009):

Mimas Bibliographic Training November 2009 Presentation (updated November 2009) - contains Zetoc presentation used for the Mimas Bibliographic Training:
PPT 1.22 MB (PPT )

Training Sessions

Mimas, a national data centre supporting the Zetoc service, offer user training for Zetoc. Please contact the Zetoc helpdesk if you would like to discuss your requirements. Mimas runs a number of bibliographic courses in Manchester and London, at which participants can learn about Zetoc as well as other bibliographic services provided by Mimas, namely Copac, the Web of Knowledge and the Archives Hub.

Back to top ^